Privacy Policy
At Wishy Washee Concierge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our services. By using Wishy Washee Concierge LLC, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information: This may include your name, email address, phone number, address, and any other data you provide when you interact with our platform or customer support. Usage Data: We may collect information on how our services are accessed and used, such as IP addresses, browser type, and device information, to help us improve the user experience.
2. How We Use Your Information
We use the information collected to:
Provide and maintain our services - Communicate with you about updates, promotions, or changes to our services - Improve the functionality and performance of our platform - Ensure compliance with legal obligations
3. No Sharing of Information with Third Parties
Your privacy is important to us. We do not sell, trade, or share your personal information with third parties for any purposes, including marketing. Any data you provide to Bexar CRM will be used solely for the purposes of enhancing and maintaining your experience with our services.
4. Data Security
We implement security measures designed to protect your personal information from unauthorized access, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal information only for as long as necessary to provide our services to you, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to:
Access, update, or delete your personal information - Withdraw your consent to data collection at any time - Request information on how your data is being used
7. Changes to This Privacy Policy
Wishy Washee Concierge reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Wishy Washee Concierge
Email: [email protected]
Phone: 726-208-7080
FAQS
How long does the dry cleaning process typically take?
The turnaround time for dry cleaning can vary depending on the specific item and any additional services required. In general, most garments can be cleaned and ready for pickup within 2 to 3 business days. However, we offer express services for your convenience, where you can have your items back as quickly as the same day.
Are my clothes insured while in your care?
Yes, your clothing is insured while it's in our care. We understand the value of your garments, both monetary and sentimental. Rest assured that in the unlikely event of damage or loss during the cleaning process, our insurance policy will cover the replacement or repair cost of the item, ensuring your peace of mind.
Do you offer pick-up and delivery services?
Absolutely! We offer convenient pick-up and delivery services to make your dry cleaning experience as hassle-free as possible. Simply schedule a pick-up online or over the phone, and our team will collect your items from your doorstep. Once they're cleaned and ready, we'll return them to you, saving you time and effort.
