Terms and Conditions
What can be washed
Some services only accept items that are suitable for washing in water and drying in a tumble dryer. Others may not accept items that have been exposed to biohazardous materials.
Liability
Services may not be responsible for damage to items that are not suitable for standard laundering, or for items left in pockets. They also may not be responsible for normal wear and tear, such as fading, holes, or loss of buttons.
Payment
Some services require payment at drop off, while others may allow for other arrangements.
FAQS
How long does the dry cleaning process typically take?
The turnaround time for dry cleaning can vary depending on the specific item and any additional services required. In general, most garments can be cleaned and ready for pickup within 2 to 3 business days. However, we offer express services for your convenience, where you can have your items back as quickly as the same day.
Are my clothes insured while in your care?
Yes, your clothing is insured while it's in our care. We understand the value of your garments, both monetary and sentimental. Rest assured that in the unlikely event of damage or loss during the cleaning process, our insurance policy will cover the replacement or repair cost of the item, ensuring your peace of mind.
Do you offer pick-up and delivery services?
Absolutely! We offer convenient pick-up and delivery services to make your dry cleaning experience as hassle-free as possible. Simply schedule a pick-up online or over the phone, and our team will collect your items from your doorstep. Once they're cleaned and ready, we'll return them to you, saving you time and effort.
